Culture Cloud

Culture Cloud is O.C. Tanner's enterprise employee recognition and rewards platform. It brings together everyday appreciation, celebrations, points-based rewards, custom stores and awards, and reporting for desk-based, frontline, remote, and global employees.

The platform supports recognition, service anniversaries, life events, nominations, incentives, external appreciation, redemption, and analytics through web, mobile, HRIS, and collaboration tool experiences.

Culture Cloud supports peer-to-peer and manager recognition, recognition messages, points, social feeds, nominations, group recognition, and symbolic or custom awards. Programs can also include service awards, company milestones, life events, onboarding, launches, job transitions, certifications, safety benchmarks, and development milestones.

For wider visibility, Post a Win highlights individual or team achievements, Boost adds points to an existing recognition moment, and leader Broadcast extends recognition to teams, departments, or the entire organization. Incentive programs can support safety, well-being, sales, and upskilling goals, while external recognition can turn customer, patient, passenger, or partner appreciation into employee recognition.

Employees can redeem earned points in the Award Store for gifts and experiences. The experience includes favorites, wish lists, order history, real-time tracking, address verification, and direct worldwide shipping. In-country or regional fulfillment is available in more than 100 countries.

Employers can select reward categories and branded merchandise to fit their budget. Mobile users can browse awards and redeem points on iOS and Android, and Buy Up lets employees purchase additional points by credit card when their balance is low. Customized company stores can support holiday giving, branded swag, lifestyle spending accounts, and other employer-defined programs.

Program operators can manage stores, budgets, one-time or recurring point deposits, consolidated invoicing, tracking, and redemption analytics. Reporting includes real-time dashboards, flexible reports, manager and team insights, executive and program dashboards, recognition histories, AI-powered recommendations, and more than 20 standard reports and dashboards. Custom reports can be scheduled, exported as CSV or XLSX, and delivered via SFTP.

Culture Cloud connects to HRIS, collaboration, browser, and mobile tools, including Workday, Microsoft Teams, Slack, Zoom, SharePoint, Outlook, and major workforce systems. The Workday integration supports data synchronization, Anytime Feedback write-back, payroll workflows, Custom Cards, Journeys, and Workday Extend. APIs cover events, points balances and expiration, budgets, data loads, recognition, reports, and users. The platform adheres to SOC 2 Type II and ISO/IEC 27001:2022 controls.

Culture Cloud is a strong fit for mid-market and enterprise employers that need a single program for everyday recognition, celebrations, incentives, global rewards, reporting, and connected HR workflows. It is particularly relevant for distributed and frontline-heavy organizations across sectors such as healthcare, transportation, finance, manufacturing, retail, and technology.

Its global reach, mobile access, rewards operations, integration depth, and administrative controls suit organizations involving HR, total rewards, people analytics, finance, payroll, IT, executives, managers, and line leaders. Smaller employers looking for simple setup and transparent self-serve pricing may find the platform’s enterprise scope broader than they need.