11x combines AI-led outbound prospecting and inbound qualification in connected multichannel workflows.
Editorial score
Runs connected workflows across email, phone, SMS, WhatsApp, social, and chatbot channels.
Alice Growth starts at $3,750 per month with annual billing, which is a high entry point for low-volume teams.
11x provides AI digital workers for outbound prospecting and inbound qualification. Its Alice and Julian workers connect email, calling, social, SMS, WhatsApp, chat, CRM workflows, and reporting, making the platform ideal for established B2B teams that want to automate more of their revenue execution.
11x is an AI growth and revenue execution platform centered on digital workers. Alice operates as an outbound SDR: it identifies and researches prospects, creates personalized messaging, handles replies, and schedules meetings. Julian handles inbound qualification across calls, website chat, SMS, and WhatsApp, with email follow-up, CRM synchronization, routing, and scheduling.
11x runs a shared workflow across Alice and Julian rather than separate channel campaigns. A sequence can span email, phone, SMS, WhatsApp, social, and chatbot channels. It supports outcome-based handoffs, such as a missed call leading to a text or a no-reply leading to an email; teams configure intervals and attempt limits. CRM events can also launch an email sequence or trigger a call.
Alice uses prospect research, behavioral signals, and public, social, and engagement data to shape multi-touch messaging and adapt tone. For email operations, 11x includes managed Gmail mailboxes, domain setup, warm-up, inbox rotation, monitoring, bounce suppression, domain health monitoring, and deliverability analytics. Its cross-channel workflow also includes phone spam detection and branded calling.
Native bi-directional CRM connectors support Salesforce, HubSpot, Pipedrive, and Zoho. 11x also offers Slack notifications, API access, webhooks, custom field mapping, CRM event triggers, and structured outputs. Reporting includes campaign performance, call outcomes, replies, meetings, emails, calls, connection rates, and influenced-pipeline views, with date, campaign, and segment filters.
11x is a strong fit for established B2B sales, marketing, and Revenue Operations teams that need autonomous outbound prospecting plus inbound qualification tied to CRM workflows. It also works well for multi-region teams using region-aware WhatsApp, SMS, and voice motions. The annual pricing model and managed onboarding make it less natural for low-volume, self-serve use cases.
Where the product fits — and where to be careful
Strong fit
Strong fit
11x provides managed Gmail mailboxes, domain setup, warm-up, inbox rotation, monitoring, bounce suppression, domain-health monitoring, deliverability analytics, and phone spam detection.
Native bi-directional CRM connections, Slack, a cross-worker API, webhooks, permissions, structured outputs, and influenced-pipeline reporting create a deep operating layer for revenue workflows.
A single workflow can orchestrate email, phone, social, SMS, WhatsApp, and chatbot interactions, including cross-channel fallbacks.
Alice combines prospect and behavioral research with personalized messaging, while workflows support outcome-based branching, configurable limits, and CRM triggers. User reviews also frequently praise sequence automation and personalization.
Based on 33 public customer reviews. Source mix: 33 from trustpilot.com.
Customer sentiment is analyzed separately and does not determine the Reviews.vc editorial score.
| Theme and finding | Mentions | Positive | Negative |
|---|---|---|---|
Support Customer success and onboarding support are commonly described as responsive, hands-on, and helpful with campaign setup and optimization. | 24 | 22 | 2 |
Personalization Buyers value the ability to tailor research, pain points, and messaging at scale, though results depend on strong prompting and some report generic or spam-like output. | 14 | 10 | 4 |
Sequence automation Automation helps teams accelerate lead follow-up and scale outbound sequences, freeing time while improving outreach volume and, for some, meetings or SQLs. | 12 | 12 | 0 |
Value for money Value is strongest when campaigns are tuned and generate meetings or productivity gains, but poor results and high effort can make the investment feel costly. | 11 | 7 | 4 |
Ease of use The platform is often considered intuitive and straightforward once configured, although initial setup, prompting, and message refinement can require trial and error. | 10 | 7 | 4 |
Mentions count unique reviews. One review can count as both positive and negative for the same theme when it describes a mixed experience.
This analysis reflects public customer reviews we could identify and access at the time of collection; the displayed source mix may influence the patterns shown.
| Period | n | Positive | Mixed | Negative |
|---|---|---|---|---|
| 2025 Q3Limited sample | 4 | 3 | 1 | 0 |
| 2026 Q1 | 15 | 12 | 2 | 1 |
| 2026 Q2Limited sample | 2 | 2 | 0 | 0 |
| 2026 Q3Limited sample | 1 | 1 | 0 | 0 |
Only periods containing dated reviews are shown; gaps between labels mean no dated reviews were available for those periods.
11x publishes annual-billing Growth starting prices for Alice and Julian. Pro and Enterprise are custom-quoted based on volume and scope.
| Plan | Price | Includes |
|---|---|---|
Alice Growth | $3,750 per month ($36,000 per year) Annual billing | Up to five end users and 2,000 new prospects per month. |
Julian Growth Voice | $5,333 per month Annual billing | Includes 2,000 voice calls per month. |
Julian Growth Chat | $2,417 per month Annual billing | Includes 3,000 chats per month. |
Documented connections and access methods for 11x.
Salesforce Native
HubSpot Native
Pipedrive Native
Zoho Native
Slack NativeRecent product and company updates
11x raises $50 million Series B and acquires Opkit
11x announced a $50 million Series B led by Andreessen Horowitz and said it had acquired AI healthcare startup Opkit.
Source11x launches Platform X and introduces Alice
11x launched Platform X and introduced Alice as its first Digital Worker.
SourceShowing 10 of 14 sources · 4 additional sources analyzed
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