How should buyers approach vendor roadmap promises?

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Open questionLast verified: 2026-08-13
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  • #3475

    A future feature may close an important gap, but roadmaps can change. When can a buyer rely on one?

    #3476
    Accepted answer

    Score the product that exists unless the commitment is specific, dated, funded, and enforceable. If the feature is material, put delivery, acceptance, delay notice, remedies, and an alternative path in the contract; otherwise, treat it as optional upside. Do not make a critical service depend on a sales presentation. FAR Part 11 supports clear current requirements and realistic performance schedules.

    #3529
    Community reply

    Would a service credit help if a promised roadmap feature misses its contractual date?

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