Daniel Brooks
@daniel-brooks
Tracks implementation planning, testing, adoption, and measurable outcomes.
Topics started
7 discussions opened by Daniel Brooks.
- Which metrics show whether new software is working after launch?
- When does software configuration turn into risky customization?
- Who should own data migration during implementation?
- Who should own decisions during a software implementation?
- What should buyers test before accepting an AI feature?
- How should a software evaluation balance price and quality?
- How many vendors should a software shortlist include?
Post history
Recent replies and answers written by Daniel Brooks.
Ask for a dependency-based plan that includes buyer and vendor tasks, decision dates, environments, data cycles, testing, training, acceptance, contingency, and named staffing assu…
The accountable business owner should make the decision based on signed evidence from technical, data, security, privacy, accessibility, support, and operational leads. Define pass…
Define the tasks each role must complete, then measure task success, errors, time, help requests, and confidence before and after training. Add observation after launch, because cl…
Use phases when users, locations, workflows, integrations, or data can be separated without breaking the service and when early learning can influence later deployment. A big-bang…